Speech-language pathologists in the school setting frequently encounter challenging conversations and/or conversational partners – including parents, colleagues, and administrators. In this webinar, the speaker will discuss strategies for conversing with confidence and will introduce a template tool SLPs can use when preparing for a difficult conversation. Finally, the webinar will present various scenarios and offer suggestions for engaging in different types of difficult discussions.

Learning Objectives: You will be able to:

• implement strategies to more confidently interact with professional colleagues in difficult situations
• use a template for scripting comments to minimize defensive confrontational digressions in conversations
• use examples for interaction in specific difficult situations